


David Wu
Trading Operations

Joanna Bai
Product Management
About the role
As a Business Development Manager (Global Remittance and Payment Solutions) based in Singapore, you will drive revenue growth by building and managing a strong referral network and acquiring B2B clients across diverse industries. You will lead the full sales cycle from lead generation to deal execution, delivering solutions including virtual IBAN, global remittance, foreign exchange, and stablecoin liquidity, and working closely with clients and partners to implement FOMO Group’s Web 2.0 and Web 3.0 offerings. By staying abreast of market developments and regulatory changes, you will play a key role in expanding the group’s end-to-end capabilities across payments, investments, and RWA listing (fundraising), supporting corporate clients with integrated financial solutions.
Key Responsibilities:
● Develop and grow FOMO Pay’s business in the Remittance and Digital Payment Token business unit
● Build strong industry connections, generate new revenue streams, and seek referrals from existing clients and stakeholders to achieve sales targets and secure new clients with good revenue potential
● Conduct personalised meetings with potential clients to understand their business needs and provide tailored solutions
● Follow-up on new and existing business leads to identify new revenue streams, partnerships and/or acquisition opportunities
● Recognise and anticipate triggers based on client behaviour to engage with clients who request to terminate/downgrade relationship
● Support the team to conduct market analysis and develop executable strategies to capture new market opportunities in the fast-growing digital industry
● Proactively hunt for potential clients, referrals, and strategic partnerships through events, targeted cold outreach (via email and phone), and leveraging referrals from both new and existing clients
● Proactively analyse, monitor, and manage your personal quarterly KPI targets
Requirements:
● Degree in Business, Sales & Marketing or related discipline
● A successful track record in managing accounts, building partnership relationships, and driving revenues
● Familiar with the regulatory landscape in the Asia Pacific or show a willingness to learn along steep learning curves
● Entrepreneurial mindset and ability to work in a fast-paced environment with numerous stakeholders
● Analytical and independent with good problem-solving skills
● Fluency in both English and Mandarin (to communicate with Chinese-speaking partners). Additional Asian languages would be a plus
● Good commercial understanding of technology solutions, specifically in the financial services industry would be preferred
About the role:
Client Sucess position is responsible for managing post-sales client relationships and ensuring a seamless end-to-end client experience. This role plays a key part in supporting clients after onboarding to ongoing engagement, addressing their needs with professionalism, and ensuring timely delivery of the Company’s products and solutions.
In addition, the role will work closely with cross-border teams, particularly in Singapore, on client handover processes, risk assessments, account setup support, and identifying opportunities to deepen client engagement. The position requires consistent coordination with internal stakeholders across Sales, Accounts, and Operations to strengthen client satisfaction and drive transaction growth.
This is a regional-facing role requiring strong relationship-building skills, commercial awareness, and the ability to communicate effectively with diverse client profiles across both Malaysia and Singapore.
Key Responsibilities:
● Manage clients’ post-sales activities and cultivate strong relationships with clients by providing an elite client experience
● Maintain professional and effective working relationships with newly onboarded clients and accurately assess the risks in the relationships and their development
● Assist clients with the setting up of their accounts with the Company, leading up to their first transaction
● Manage clients’ inquiries and resolve queries or issues promptly after their onboarding
● Create, identify and qualify selling opportunities by maintaining close communication and engagement with the clients
● Develop trusted relationships with key accounts and high-priority clients to encourage high-volume transaction flows
● Ensure the timely and successful delivery of our products and solutions according to the clients’ needs and objectives
● Work closely with the sales and accounts teams to ensure the effective handover processes of the client
Requirements:
● Diploma/ Degree in Business/ Economics/ Sales & Marketing or equivalent
● Minimum 2-3 years’ experience in either in client/ account servicing & customer service
● Entrepreneurial and able to work in fast-paced environment with numerous stakeholders
● Resourceful and independent with good problem-solving skills
● Strong communication and relationship-building skills
● Fluent in both English and Mandarin (able to communicate with Chinese-speaking stakeholders). Additional Asian languages would be advantageous to communicate with clients in the international market
● Commercial understanding of technology solutions, specifically towards financial services industry preferred
● Note: You must be willing to commute to Singapore when required by the hiring team for training/ team meeting purpose. (Transportation reimbursement will be given when needed to commute)
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The Product Manager acts as the critical bridge between business objectives and technological execution, leading the end-to-end product lifecycle from market analysis to final launch. You will translate complex business needs into detailed technical requirements, manage cross-functional roadmaps across tech, risk, and compliance, and oversee project resources to ensure timely delivery. This role requires a hands-on leader who can navigate the fast-paced Payment/Crypto landscape, optimize product performance against competitors, and communicate fluently with Mandarin-speaking clientele to drive business growth.
● Roadmap Execution: Lead the product roadmap, weighing adjustment costs against business shifts, and contribute to go-to-market strategies.
● Business-Tech Interface: Translate business concepts into technical specs for IT; manage business expectations against technical constraints.
● Cross-Functional Collaboration: Partner with Ops, Risk, Legal, and Compliance to scope and prioritize features based on customer impact.
● Project Management: Monitor progress from design to launch, managing schedules, budgets, and manpower to meet milestones.
● Technical Documentation: Write detailed Product Requirement Documents (PRDs) and user stories; create high-level test cases and scripts.
● Testing & Verification: Perform system verification, manage UAT, and provide final sign-off for deployments.
● Market Strategy: Analyze industry trends and competitor performance to identify opportunities and optimize the product portfolio.
● Experience: Minimum 8 years as a Product Manager or Business Analyst within Financial Services or Digital Payments.
● Domain Expertise: Strong understanding of Payments, RWA (Real World Assets), Crypto, or Exchange ecosystems.
● Education: Degree in Computer Science, Engineering, Finance, or a related field.
● Lifecycle Mastery: Proven ability to manage the entire product lifecycle—from identifying gaps to scaling post-launch.
● Communication: Mandarin fluency is a must to support Chinese-speaking clientele and stakeholders; strong written and verbal English skills.
● Key Competencies: Highly collaborative, hands-on, and a strong problem-solver with excellent project management skills.
About the role
As a Compliance Officer (KYC), you will serve as a subject matter expert in client due diligence, ensuring the firm adheres to MAS AML/CFT regulatory standards (including Notice 626/PSN01). You will be responsible for the full lifecycle of the KYC process—from high-priority onboarding to periodic reviews—while meticulously analyzing daily screening alerts for sanctions, PEPs, and adverse media. This role requires a proactive partner who can provide clear guidance to business units, manage key risk indicators (KRIs), and adapt swiftly to evolving Fintech landscapes. The ideal candidate blends technical expertise with strong interpersonal skills to uphold the highest ethical standards in a fast-paced, B2B environment.
Key Responsibilities:
● Prioritise and perform Know-Your-Customer (KYC) reviews (new client onboarding and periodic reviews) including conducting KYC-related analysis.
● Collaborate with different Business Departments to assess KYC documentation requirements for clients, including advising and providing guidance on KYC-related matters
● Review and evaluate daily screening alerts generated by KYC system (e.g recent adverse events, sanctions events or Politically Exposed Persons (PEP))
● Assist in generating reports to present Key Risk Indicators (KRI) to management
● Contribute and assist in ad-hoc projects undertaken by the Compliance Team (e.g. Remediation efforts, Audits, AML/CFT Trainings for employees, UAT testing for new systems)
● Demonstrate adaptability and promptness in adjusting to new Anti-Money Laundering (AML) policies, processes, and system knowledge
Requirements:
● Diploma/Degree in Accountancy, Finance or Business or other relevant qualification
● Minimum of 3 years of experience in Know Your Customer (KYC) compliance, specifically Business-to-Business (B2B), within Fintech, Banking, or Major Payment Institution (MBFI).
● Solid working knowledge of the Monetary Authority of Singapore (MAS) Anti-Money Laundering/Countering the Financing of Terrorism (AML/CFT) regulatory requirements.
● Exceptional attention to detail (Meticulous) and sensitivity in handling confidential client information.
● Proactive, creative, and resourceful problem-solver with a demonstrated ability to adapt and improvise effectively in dynamic situations.
● Excellent interpersonal and communication skills (written and verbal), with a proven ability to collaborate effectively with diverse internal and external stakeholders, including different Business Teams.
● High ethical standards (Diligent and firm) with a strong commitment to compliance and integrity.
● Communication - Mandarin: Ability to communicate in basic Mandarin (verbal) to effectively liaise with Chinese-speaking internal and external stakeholders.
● Ability to work effectively under pressure and contribute positively in a fast-paced team environment. Familiarity with specific MAS regulatory notices, such as MAS Notice 626 or the Payment Services Notice (PSN01). – (Added advantage)
● Possession of a recognized compliance certification, such as an ACAMS (Association of Certified Anti-Money Laundering Specialists) certification. – (Added advantage)
About the role:
As a KYC Operations Officer at FOMO Pay, you will serve as a critical bridge between regulatory compliance and business growth, managing the end-to-end onboarding and periodic review lifecycle for global B2B clients. You will be responsible for conducting rigorous risk assessments—including the evaluation of sanctions, PEPs, and adverse media—while ensuring a seamless technical setup for new partners. This role requires a proactive problem-solver with at least one year of KYC experience and the bilingual proficiency (English and Mandarin) necessary to collaborate with diverse international stakeholders. By identifying process gaps and partnering with IT on system enhancements, you will directly contribute to the scalability and integrity of our rapidly evolving fintech ecosystem.
Key Responsibilities:
● Manage the onboarding and offboarding process for both new and existing group clients.
● Collaborate with different Business Departments to assess and to verified KYC (Know Your Customer) documentation.
● Perform comprehensive Know-Your-Customer (KYC) reviews including new client onboarding/periodic reviews/KYC-related analysis.
● Maintain professional and effective working relationships with new clients and relevant business units, and accurately assess the risks of the onboarding applications.
● Manage client inquiries and resolve queries or issues promptly throughout the onboarding and periodic review processes.
● Assist new clients with the technical setup and activation of their accounts within the company’s systems.
● Identify gaps in existing processes and systems, liaising with IT and Product teams to implement enhancements via User Acceptance Testing (UAT) and ad-hoc projects.
● Maintain and update Standard Operating Procedures (SOPs) whenever there are modifications to work processes or system functionalities.
● Review and evaluate daily alerts generated by the KYC system, including adverse media, sanctions, and Politically Exposed Persons (PEP).
● Support the generation of reports to present Key Risk Indicators (KRI) to management for data-driven decision-making.
Requirements:
● Diploma or Degree in Business, Economics, Finance, Accounting, or an equivalent field.
● Able to work in a fast-paced environment with numerous stakeholders.
● Resourceful and independent with good problem-solving skills.
● Strong communication and relationship-building skills
● Fluent in both English and Mandarin (able to communicate with Chinese-speaking associates). Additional Asian languages would be advantageous to communicate with clients in the international market
● Commercial understanding of technology solutions, specifically towards the financial services industry preferred.
● At least 1 year of KYC experience; B2B experience is highly desirable.
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About the Role!
The Accountant (Malaysia) is responsible for the day-to-day finance operations of the regional office. This role ensures the accuracy of financial records and maintains compliance with local accounting standards, statutory requirements, and both global and local internal financial policies.
Key responsibilities include contributing to monthly closing, financial reporting, and preparation for audits.
This is a cross-border position that requires strong coordination and attention to detail. The Accountant will work closely with the Singapore finance team, supporting group-wide finance processes such as reporting, reconciliation, and the alignment of financial practices across all entities. Effective collaboration with stakeholders in both Malaysia and Singapore is essential.
Key Responsibilities:
● Responsible for full set of accounting processes and tasks (i.e. AP & AR process, GL, account reconciliation etc.) for a few entities
● Prepare monthly management accounts, financial statements and resolve discrepancies
● Coordinate with internal and external parties including external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required
● Support in the preparation of all tax and regulatory filing, statutory audits, procedures and forms
● Assist in new processes and system implementation when required
Requirements:
● Diploma/Degree in Accounting/Economics or a related discipline
● 2-3 years relevant experience within Banking & Finance, Fintech industry will be a plus
● Strong understanding/appreciation of excel, accounting software(s), automation tools using API
● Good knowledge of relevant technologies (e.g. RPA) or methodologies (e.g MACRO, VBA, Power Query) to improve user experience and streamline work processes
● Detail-oriented, self-motivated, resourceful, and a proactive team player
● Creative and willing to challenge status quo
● Note: You must be willing to commute to the Singapore Office (Shenton Way / Telok Ayer / Raffles Place) 3–4 days per week as part of role requirements till probation ends unless stated otherwise by the hiring team. (Transportation Allowance will be given when needed to commute)
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1. Custody Operations Support
2. Trustee Administration & Oversight
3. KYC, AML, and Due Diligence
4. Documentation, Filing & Reporting
5. Cross-Functional Coordination
6. Regulatory & Risk Support
7. Research & Project Assistance
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*Training will be provided.
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