FOMO Pay

At FOMO Pay, we are committed to breakthrough innovation in payment methods to disrupt tradition.

Here, you will work alongside Company leaders who are pioneers in the industry with proven experience in leading and building the future of digital payment technologies and solutions. We offer an inclusive, supportive, and continuous learning culture where everyone can grow to be their best selves and advance in their personal and professional goals.

Perks and Benefits

FOMO Pay
Competitive Compensation and Benefits Package
FOMO Pay
Group Hospitalisation and Medical Insurance
FOMO Pay
maximises learning and Growth in A dynamic environment
FOMO Pay
Professional Development Training Workshops
FOMO Pay
Team Bonding Sessions
FOMO Pay
friday team lunches
energy drinks and snacks

Stories of Our Work Culture Cultivating Growth

With the advent blockchain technologies, decentralised finance, cryptocurrency, metaverse and e-payments, the FinTech Industry has changed the traditional model of the global financial system, and revolutionised the way we make payments.

As one of the leading fintech company founded and headquartered in Singapore, FOMO Pay aims to become the leading and trusted payment solution provider in the region. Working together with with a vibrant team, you can expect plenty of opportunities for growth while gaining invaluable experiences and knowledge along the way.

FOMO Pay
FOMO Pay

Coming into FOMO Pay is a huge eye-opener on how Fintech company strives to be a pioneer in the High-paced industry.

My team has been very supportive in helping me fulfill my business project objectives under their guidance. Working with inspiring leaders and amazing team members, I feel highly valued and am motivated to achieve my goals.

FOMO Pay
FOMO Pay

FOMO Pay’s management is very supportive and cares for its employee’s career development.

I started journeying with the Company as an Accountant where I had opportunity to business partner with colleagues from other functions. This had enabled me to gain exposure on the business operations as well as the products. With that, I was given a new opportunity to oversee FOMO Pay’s product portfolio. In this exciting new role, I have gained the experience of researching, understanding clients’ needs, and launching new products. I am both grateful and thankful to FOMO Pay for giving me a platform to develop myself professionally, and I look forward to building a better future together with the Company and its community.

FOMO Pay
FOMO Pay

Join Us, and Grow with Us!

We are looking for candidates who are excited about tackling new challenges and enjoy learning from one another in an inclusive environment.

Key Responsibilities:
Corporate Communication & Marketing
  • Plan, develop and implement corporate marketing communication strategies
  • Create detailed work plans which identify and structure the activities needed to successfully execute the marketing communication strategies
  • Develop and execute results-driven, multi-channel marketing in line with the corporate and branding direction to drive business growth
  • Drive digital marketing campaigns to build online traffic, generate leads and brand awareness, and track conversion rates using analytics to improve the marketing campaigns that deliver sales and client retention
  • Build and manage corporate (social media) profiles and presence, including Facebook, IG, LinkedIn, Twitter, WeChat Official Account, Weibo, and other channels that may be deemed relevant, e.g. corporate website
  • Plan and implement Public Relations activities to amplify marketing efforts
Chinese Marketing Consultancy
  • Provide consulting for clients on Chinese digital advertisement and social media, including but not limited to WeChat, Weibo, and Red to roll out customised solutions effectively for the clients. Be responsible for business growth by increasing the new client base
  • Design and develop content targeted to audiences across Chinese social and digital platforms including but not limited to video, photo, and graphics editing, Chinese-specific campaign mechanism design, and written content
  • Continuously review and track marketing communication strategies, roll out, and analyse client feedback and outcomes
  • Measure and report on the effectiveness of marketing content through quantitative web-based measurement and qualitative feedback from stakeholders
Requirements:
  • Degree in Marketing Communications or equivalent
  • Minimum 5 years of relevant experience in Digital and Content Marketing, Communications as well as Public Relations within the Financial Services/ Payment Services industry; agency background preferred
  • Experience in the development of content architecture, including demonstrable, proven results of the short and long-term impact of content strategy and plans
  • Writing and editorial experience in online media, including social media, content management, and content strategy
  • Good knowledge and understanding of consumers’ preferences, market trends, and industry landscape to promote the Company and optimise its market share
  • Familiar with the Chinese social media ecosystem (e.g. WeChat, Weibo, TikTok, Red) in terms of operation and content creation
  • Excellent command of English and Chinese languages, both written and verbal communication skills (to work on English and Chinese social and digital platforms)
  • Excellent time management skills and ability to multi-task and prioritise work
  • Ability to work independently and with minimal supervision

Key Responsibilities:

  • Develop and grow FOMO Pay’s business in the Remittance and Digital Payment Token business unit, own and maintain P/L responsibilities
  • Conduct market analysis and develop executable strategies to capture new market opportunities in the fast-growing digital industry. Translate data-driven analysis and emerging trends into strategies and action plans
  • Build strong industry connections, generate new revenue streams, and seek referrals from existing clients and stakeholders to achieve sales targets and secure new clients with good revenue potential
  • Conduct personalised meetings with potential clients to understand their business needs and provide tailored solutions
  • Follow-up on new and existing business leads to identify new revenue streams, partnerships and/or acquisition opportunities
  • Recognise and anticipate triggers based on client behaviour to engage with clients who request to terminate / downgrade relationship
  • Manage budget and hit/exceed monthly/quarterly targets as established by the Company

    Requirements:

    • Degree in Business, Sales & Marketing or related discipline
    • Minimum 4 years of experience with a successful track record in managing accounts, building partnership relationships, and driving revenues
    • Familiar with the regulatory landscape in the Asia Pacific or show a willingness to learn along steep learning curves
    • Entrepreneurial mindset and ability to work in a fast-paced environment with numerous stakeholders
    • Analytical and independent with good problem-solving skills
    • Fluency in both English and Mandarin (to communicate with Chinese-speaking partners). Additional Asian languages would be a plus
    • Good commercial understanding of technology solutions, specifically in the financial services industry would be preferred
      Key Responsibilities:
      • Responsible for the full set of accounting processes and tasks (i.e. AP & AR process, GL, account reconciliation etc.) for a few entities
      • Prepare monthly management accounts, and financial statements and resolve discrepancies
      • Coordinate with internal and external parties including external auditors, tax agents, corporate secretarial agents, and local tax and government authorities where required
      • Support in the preparation of all tax and regulatory filing, audits, procedures, and forms both statutory and internal
      • Assist in new processes and system implementation when required
      Requirements:
      • Diploma/Degree in Accounting or a related discipline
      • Minimum 3 years of relevant experience within Banking & Finance or the Fintech industry is a must
      • Strong understanding/appreciation of excel, accounting software, and automation tools using API
      • Good knowledge of relevant technologies (e.g. RPA) or methodologies (e.g. MACRO, VBA) to improve user experience and streamline work processes
      • Detail-oriented, self-motivated, resourceful, and a proactive team player
      • Willing to challenge the status quo
      Key Responsibilities:
      Business Development / Partnering
      • Develop new merchants to grow the Company’s digital payment solutions business
      • Source for new and profitable business opportunities; execute growth plans and convert them into profitable long-standing relationships
      • Generate new sales leads and follow-up on existing leads. Secure new merchants with good revenue potential
      • Conduct meetings with potential merchants to understand their business needs and provide tailored solutions
      • Seek referrals from existing merchants to grow sales
      • Develop and implement sales and marketing plans to meet sales targets and secure new merchants with good revenue potential
      • Recognise and anticipate triggers based on merchants’ behaviour, engage with merchants who request to terminate or downgrade the relationship
      • Achieve/exceed monthly/quarterly targets as established by the Company
      • Support the Business Development team as required
      Requirements:
      • Diploma or Degree in Business, Sales & Marketing or related discipline
      • Demonstrate experience with a successful track record in managing accounts, building partnership relationships, and driving revenues
      • Good understanding of digital payment processes, pipelines, workflows, and tools
      • Entrepreneurial mindset and able to work in a fast-paced environment with numerous stakeholders
      • Analytical and independent with good problem solving skills
      • Fluency in both English and Mandarin (to communicate with both English and Chinese-speaking merchants).
      Key Responsibilities:
      • Develop new software programs from the ground up, staying true to our company’s core values and needs while lending your own creativity to the mix
      • Maintain and improve the performance of existing software
      • Clearly and regularly communicate with management and technical support team
      • Design and update software database
      • Test and maintain software products to meet the functional and non-functional requirements
      • Focus on creating fault-tolerant programming
      • Establish multi-platform versions of the software package
      Requirements:
      • Preferably with Information Technology / Engineering / Computer Science related degree
      • Proven experience with one or more of the following:
        • Android/iOS mobile app development
        • Backend and web development using Node.js, TypeScript, and PostgreSQL
        • DevOps using Container Orchestration, and CI/CD tools
      • Familiar with one or more of the following:
        • HTML/JavaScript/CSS
        • Point-of-Sales Terminal Technology
        • Security measures such as common hash, encryption algorithms, digital signature, digital certificates, and the use and management of Public Key Infrastructure
        • Bluetooth 2.0, Bluetooth 4.0, NFC Technology, ESC/POS protocols
        • Best practices in the software development process
        • API design and integration
        • Server provision and deployment on common Linux distributions such as CentOS and Ubuntu
        • DNS and CDN knowledge
        • Docker and Kubernetes
        • GitLab CI/CD pipeline
      • Proven experience & knowledge of the payment industry is strongly desired
      • ‘Can-do’, proactive attitude
      • People-oriented, self-motivated, and independent
      • Able to multi-task, meet tight schedule and work under pressure
      Key Responsibilities:
      • Work with the IT engineers and act as a “go-to” IT specialist supporting the needs of infrastructure groups within the Company
      • Support Finance/Compliance/Operations in business process analysis, process improvements, and process modelling. This will include system selection, if necessary.
      • Build fit of purpose data sets for financial, compliance, and treasury reporting; creating data connectivity across different systems to enable automated file transfers and implement system and data controls
      • Directly support the COO and CFO in Business Continuity Planning (BCP) and Technology Risk Management (TRM) guidelines (“MAS TRM Guidelines”) which set out risk management principles and best practices to establish sound and robust technology risk governance and oversight, as well as maintain IT and cyber resilience
      • Work with IT engineers (both internal and external vendors) and users to ensure successful implementation of applications (including testing, documentation, and support)
      • Future work will include learning about and implementing Robotic Process Automation (RPA) tools to support the Company’s growth
      Requirements:
      • Degree in Computer Science, Computer Engineering, or equivalent
      • 4 to 5 years of related working experience. Some finance accounting knowledge will be advantageous
      • API integration skills; that could include Rest API, Web Services, JSON, Database APIs (like JDBC)
      • Strong Knowledge of Oracle; MS SQL (or equivalent) and Advanced Excel (VBA) and ability to develop VBA codes
      • Ability to write complex queries, work with joins, create new views from multiple tables
      • Experienced in querying data, creating rules for data mappings, analysis, and modelling
      • Experienced in creating technical requirements based on business requirements (JIRAs) and importing data into/from SQL server databases
      • Experienced in requirements elicitation, definition, traceability, and management across different delivery methodologies
      • Excellent stakeholder engagement and management
      • Ability to communicate effectively (both verbally and written) with all levels within the organisation
      • Demonstrate problem solving ability
      • Able to commence immediately or within short notice
      Key Responsibilities:
      • Responsible for overall account management and client support in Remittance and Digital Payment Token (DPT) Solutions for the International Market
      • Maintain professional and effective working relationships with clients
      • Develop trusted relationships with key accounts, clients, and partners
      • Ensure the timely and successful delivery of our products and solutions according to the clients’ needs and objectives
      • Deliver exceptional client services on a day-to-day basis
      • Execution of transactions and trades based on clients’ needs
      • Seek referrals from existing clients and stakeholders
      • Develop and grow the remittance and DPT solutions business
      • Involve in the new client onboarding process
      • Conduct meetings with existing clients to understand their business needs and provide tailored solutions
      • Recognise and anticipate triggers based on client behaviour to engage with clients who request to terminate / downgrade relationship
      Requirements:
      • Diploma or Degree in Business/Economics/Sales & Marketing or equivalent
      • Minimum 1 year of working experience in cross-border payment/remittance industry / FX industry / DPT industry
      • Entrepreneurial and able to work in fast-paced environment with numerous stakeholders
      • Resourceful and independent with good problem-solving skills
      • Strong communication and relationship-building skills
      • Fluent in both English and Mandarin (able to communicate with Chinese-speaking associates). Additional Asian languages would be advantageous to communicate with clients in the international market.
      • Commercial understanding of technology solutions, specifically towards financial services industry preferred
      Key Responsibilities:
      • Conduct AML/CFT reviews (KYC) on clients’ accounts, including advising and providing guidance on AML/CFT matters to relevant stakeholders
      • Perform investigative work on suspicious transactions and/or activities for both fiat and cryptocurrency transactions
      • Manage and review all transaction alerts within target timelines, and where appropriate, assist and prepare Suspicious Transaction Reports (STRs) to the relevant Authorities
      • Manage the on-going development of the company’s Transaction Monitoring capabilities
      • Keep abreast of new regulatory changes and assist in revising Company’s policies and procedures where appropriate
      • Assist in ongoing AML/CFT training for other employees
      • Contribute and assist in ad-hoc projects undertaken by Compliance Team
      Requirements:
      • Diploma/Degree in Accountancy, Finance or Business or other relevant qualification
      • Minimum 3 years of Compliance experience (preferably with KYC Review/ AML Transaction Monitoring experience)
      • Good understanding of the Payment Services Act (close similarities to MAS 626)
      • Proactive and problem-solver who is creative, with ability to adapt and improvise accordingly
      • Strong data analytical ability
      • Excellent organisational and leadership skills
      • Diligent and firm with high ethical standards
      Key Responsibilities:
      • Work closely with the management and line managers to provide HR advisory, support and delivery of full spectrum HR matters
      • Partner with hiring managers on hiring needs, ensure efficient onboarding and off-boarding of employees
      • Develop fair HR policies and ensure employees understand and comply by them
      • Assess training needs, coordinate learning and development initiatives for all employees, and administer grant applications
      • Administer performance management exercise (quarterly/annually) and proactively seek to improve current work processes
      • Design compensation and benefits packages
      • Drive employee engagement initiatives
      • Maintain accurate HR database and up-to-date employees’ records
      • Manage periodical surveys required by government agencies
      • Support on HR departmental projects and other administration work
      Requirements:
      • Diploma/Degree in HR or a related discipline with a minimum of 3 years relevant working experiences
      • Strong knowledge in local HR practices, employment law and regulations
      • Pleasant personality with strong communication and interpersonal skills
      • Detail-oriented, self-motivated, resourceful, and a proactive team player
      • Ability to work independently and with minimal supervision

      Key Responsibilities:

      • Lead the execution of the product roadmap, collaborate with cross-functional teams and contribute to the go-to-market strategy. Provide frequent updates of the roadmap and weigh the cost of adjustments with changes in business imperatives
      • Define success metrics and continuously gather product feedback through surveys, concept testing, analytics tools and A/B testing
      • Be the interface between business and technology, translate business needs and concepts to IT managers and developers, and managing business expectations in accordance to technological constraints
      • Work closely with cross-functional teams including technology, operations, risk, legal and compliance to build, test and roll out products that deliver value to the business. Scope and prioritise activities based on business and customer impact
      • Monitor the progress of the product from design to launch, and manage the project schedule, manpower resources and budget to ensure that project requirements, milestones and deliverables are met
      • Create high-level test cases and detailed scripts within those test cases to allow effective systems testing
      • Write detailed business requirements documents (BRDs); evaluate and approve functional requirements documents (FRDs)
      • Conduct market analysis and identify potential business opportunities based on industry and competitive trends
      • Lead changes to product portfolio to improve competitive position and optimise product performance

      Requirements:

      • Degree in Business/Computer Science/Engineering, or a related discipline
      • Minimum 6 years of Product Management experience
      • Proven experience working as a software product manager/owner in the financial services or digital payments industry, and in a multi-functional environment (technology, engineering, operations, risk & compliance, senior management)
      • Proven ability to manage the entire product lifecycle from identifying opportunities to product launch and scale up
      • Strong project management and problem-solving skills
      • Excellent written and verbal communication skills
      • Excellent understanding of payment solutions e.g. e-wallets, cards, remittance, cash, cryptocurrencies etc

      Key Responsibilities:

      • Monitor daily cash inflows and outflows for liquidity planning and control, prevent cash trap and control subsidiaries’ month-end cash balances, avoid bank charges and maximise cash utilization
      • Ensure timely and accurate payments/receipts of cash
      • Handle internal fund transfer, cheque deposit & fixed deposit transactions
      • Provide operations and admin support to the Treasury Department
      • Contribute to tasks and projects undertaken by  Treasury, and support the team as required

      Requirements:

      • Minimum Diploma/Degree in Accounting/ Economics or a related discipline
      • At least 1 year of related experience in treasury operations
      • Familiar with digital payment token service, money transfer service and E-payment service
      • Strong understanding/ appreciation of excel MACRO, automation tools using API or other software will be preferred
      • Detail-oriented, motivated, take initiatives, team player, willing to learn, independent and excellent problem-solving skills
      • Creative and willing to challenge status quo

      Key Responsibilities:

      • Manage clients’ post-sales activities and cultivate strong relationships with clients by providing an elite client experience
      • Maintain professional and effective working relationships with newly onboarded clients and accurately assess the risks in the relationships and their development
      • Assist clients with the setting up of their accounts with the Company, leading up to their first transaction
      • Manage clients’ inquiries and resolve queries or issues promptly after their onboarding
      • Create, identify and qualify selling opportunities by maintaining close communication and engagement with the clients
      • Develop trusted relationships with key accounts and high-priority clients to encourage high-volume transaction flows
      • Ensure the timely and successful delivery of our products and solutions according to the clients’ needs and objectives
      • Work closely with the sales and accounts teams to ensure the effective handover processes of the clients

      Requirements:

      • Degree in Business/Economics/Sales & Marketing or equivalent
      • Minimum 1 year of working experience in cross-border payment/remittance industry / FX industry / DPT industry
      • Entrepreneurial and able to work in fast-paced environment with numerous stakeholders
      • Resourceful and independent with good problem-solving skills
      • Strong communication and relationship-building skills
      • Fluent in both English and Mandarin (able to communicate with Chinese-speaking associates). Additional Asian languages would be advantageous to communicate with clients in the international market
      • Commercial understanding of technology solutions, specifically towards financial services industry preferred

      Key Responsibilities:

      • Responsible for existing client support and new client onboarding process in FOMO ibank and digital payment token (DPT) solutions
      • Engage new clients in the collection of detailed client information and supporting documentation required for their successful onboarding
      • Understand compliance and KYC requirements for onboarding, liasing with compliance team to complete client onboarding
      • Support to drive process enhancement, identify and implement strategic improvements and enhancements to existing systems, policies and guidelines to improve overall efficiency and enhance client experience
      • Build and maintain excellent relationships with existing and new clients and other stakeholders
      • Support the Business Development team as required

      Requirements:

      • Degree in Business/Economics/Sales & Marketing or equivalent
      • Minimum 1 year of working experience in cross-border payment/remittance industry / FX industry / DPT industry
      • Entrepreneurial and able to work in fast-paced environment with numerous stakeholders
      • Resourceful and independent with good problem-solving skills
      • Strong communication and relationship-building skills
      • Fluent in both English and Mandarin (able to communicate with Chinese-speaking associates). Additional Asian languages would be advantageous to communicate with clients in the international market
      • Commercial understanding of technology solutions, specifically towards financial services industry preferred

      Key Responsibilities:

      Corporate Marketing

      • Conduct market research regularly, monitor industry trends, and identify opportunities to enhance brand awareness among target groups
      • Implement Public Relations activities by leading content creation, managing media publishing, and monitoring public opinion
      • Manage and optimise the company’s digital presence (Official Website, Twitter, Telegram, LinkedIn, FB, IG, etc.), build content calendars and produce creatives (text, image, video etc.)
      • Drive and manage EDM campaigns, communicate company updates, and build connection and trust with clients
      • Plan and organise offline events, including exhibitions and social events, and coordinate internal and external parties efficiently to generate qualified leads
      • Develop and implement brand guides to ensure consistent brand identity across channels

        Requirements:

        • Degree in Marketing Communications or equivalent
        • Minimum 3 years of relevant experience in Digital and Content Marketing, Communications as well as Public Relations within the Financial Services/ Payment Services industry; agency background preferred
        • Writing and editorial experience in online media, including social media, content management, and content strategy
        • Familiar with the Chinese social media ecosystem (e.g. WeChat, Weibo, TikTok, Red) in terms of operation and content creation (preferred)
        • Excellent command of English and Chinese languages, both written and verbal communication skills (to work on English and Chinese social and digital platforms)
        • Excellent time management skills and ability to multi-task and prioritize work
        • Ability to work independently and with minimal supervision

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